Financial Accounting and Accounts Payable The accounting and accounts payable functions of the Finance Department are located on the second floor of City Hall, 801 West Ave., NW. These offices are available to answer all questions relating to these particular functions by calling 828-757-2200 during the hours 8:30 to 5:00 Monday through Friday.
Payroll, Billing and Collections The payroll, billing and collection functions of the Finance Department are located on the first floor of City Hall, 801 West Ave., NW. The collections division is available from 8:30 to 5:00 Monday through Friday to accept your payments for water and sewer utility bills, business licenses, and any other revenue collected by the City.
Purchasing/Risk Management and Information Technology The purchasing/risk management and information technology functions of the Finance Department are located on the basement floor of City Hall, 801 West Ave., NW. These divisions are available from 8:30 to 5:00 Monday through Friday to answer any questions relating to these particular functions by calling 828-757-2200 during office hours.
Electricity Payments We also accept payment for your Duke Energy services. As we only act in the capacity as a collection agent for Duke Energy, we cannot answer questions concerning your service.
Questions About Water or Sewer Taps A utility customer service representative is available at 828-757-2200 ext. 3012, 3008, or 3007 to answer your questions concerning water and sewer taps, meter readings, and other utility issues.
We have two drop boxes for your convenience; one located at the West Avenue. side of Lenoir City Hall and the second located at the rear of the drive-through window at the Hudson Town Hall.
Utility Rates and Fees The City of Lenoir provides water and sewer service. A new or existing utility service can be obtained by filling out the application for service. If the property is being rented, the form must be delivered along with the $65.00 deposit to the City of Lenoir utility department located on the first floor of Lenoir City Hall. A homeowner may FAX the completed form to the Utility department at 828-757-5712.
A $65.00 deposit is required on all rental property; homeowners are not required to make a deposit. The deposit is held until the renter moves out of the residence and requests that the service is disconnected and removed from the renter's name. The deposit will be applied toward settlement of the account with any balance refunded to the customer. If the deposit is not sufficient to cover the bill, the City will proceed to collect the balance in the usual way provided by law for the collection of debts.
The City is divided into four cycles and bills each account once a month. An account remaining unpaid 25 days after the bill date is subject to a $10.00 late fee. An unpaid account of 45 days is subject to disconnection of service with a $25.00 reconnect fee assessed. All outstanding amounts must be paid in full before reconnection.
CURRENT WATER AND SEWER RATES
Reconnect Fee $25.00
CITY OF LENOIR
UTILITY CONNECTION FEES
Standard ¾” Water Tap $900.00
Standard 4” Sewer Tap $900.00
If the above are purchased at the same time, a discounted price of $1,500.00 for both taps is charged.
All other size taps are billed at cost plus 10%.
Meter set charge $250.00
Utility deposit (renter) $65.00
Late Fee $10.00