CodeRED is a web-based, critical communication tool that enables staff to notify residents and businesses by telephone, text message, email, and social media of time-sensitive information, emergencies, or urgent notifications. The system can reach hundreds of thousands of individuals in minutes to ensure important information is quickly shared.
CodeRED is different than Notify Me. Notify Me alerts inform subscribers about information posted to the City website such as upcoming events, news, youth sports, and more. Residents have to sign up for Notify Me. Click here to visit the Notify Me page. CodeRED is used to send alerts and important notifications to residents even if they may not have signed up. Of course, staff encourages all residents and employees in the City to sign up for CodeRED as well.
We recommend residents create a managed account with CodeRED. A managed account allows residents to keep their contact information up-to-date.
Or text "LENOIRCODERED" to 99411.
When will CodeRED be used?
Any message regarding the safety of our residents and community will be disseminated using CodeRED. We may send out CodeRED alerts in a variety of situations including, gas leaks, evacuation notices, police activity, fire emergencies, and more. We may also send CodeRED alerts for non-emergency situations such as major road closings, water service outages, or garbage collection and sanitation updates.
How will I know when CodeRED is calling?
A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for non-emergencies. We suggest that residents program these numbers into their cell phone as a “new contact” and use “CodeRED” as the contact name. To replay the latest message received, simply dial the number and listen to the message again in its entirety.
Why is CodeRED important ?
CodeRED is an important to tool to help keep the public informed and prepared for any emergencies that may occur in the City of Lenoir. Staff will send messages to alert residents of emergency details, instructions, or precautions that the public needs to know in order to make well-informed decisions. This system is precise enough to geo-target residents within an exact area of impact, so that only those people who are affected by emergency situation are notified.