A water line break around 4:00 am this morning drained a City water tank and left about 300 customers without water in the Bushtown area of Lenoir. Once water pressure returns, those customers will need to boil their water before use.
The affected customers currently do not have water service. They are the only customers who will need to boil water when pressure returns to the system.
"If you don't have water right now, you'll need to boil your water before using it when the tap starts flowing again," Water Treatment Plant Superintendent Kevin Matheson said. "If you currently have water service, you can ignore this advisory."
The boil water advisory will remain in effect for these customers for at least 24 hours.
Staff will test the water and ensure there is no bacteria in the system. The official boil water advisory is below. Check back for updates.
More details about dos and don'ts when under a boil water advisory are on the Boil Water Advisory page.
System Pressure Advisory!
ID NO. NC 01-14-010
The water consumers living in NE portions of the City of Lenoir, in Caldwell County, especially those off of Old North Road in the Bushtown community, are experiencing periods of low pressure and higher than normal turbidities in the distribution system due to a water main break. Periods of low or no pressure in the distribution system increases the potential for back siphonage and introduction of bacteria into the water system.
Therefore, consumers are advised to boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water.
Vigorous boiling for one (1) minute should kill any disease-causing organisms that may be present in the water.
Water customers are strongly urged to conserve water whenever possible. This advisory remains in effect until further written notification is issued.
This advisory issued at 7:11 AM on December 14, 2022 by Kevin Matheson, City of Lenoir Water Treatment Superintendent, City of Lenoir G. Bernhardt Lake Rhodhiss Water Treatment Plant.
Customers under the boil water advisory are located in the Bushtown area.