Show All Answers

1. When is my garbage collected?

The City picks up garbage from city-provided, gray garbage carts once a week. weekly garbage collection services for $10 a month. Click here to visit the Routes & Schedule page.

2. My garbage wasn’t picked up. Who do I contact?

Customers can report a missed garbage pickup via the City website at www.cityoflenoir.com/missedpickup.

3. When is limb and brush pickup?

Staff does not have a specific pickup day for limbs and brush. Staff runs a general clockwise route around the City. The goal is to make it past every customer at least once every two weeks. Depending on the weather, manpower, and equipment, staff can sometimes get by houses sooner and sometimes it takes longer.

Under the new ordinance, only brush piles that do not exceed six feet in length, six feet in width, and five feet in height (6’ x 6’ x 5’) will be picked up free of charge. Tree limbs also must not exceed four inches in diameter. If  your brush pile exceeds these dimensions you will be charged $25 for each pile of equivalent size.

4. When is yard waste collection?

Yard waste is picked up on the same day as your household garbage.  Please make sure your yard waste container is at least five (5) feet from your household garbage container. The City will only collect grass, small shrubbery, weeds, and plants clippings that has been placed in one of the City’s green yard waste containers or a comparable container. Do not bag yard waste. Do not put sticks, rocks, bricks, or glass in the yard waste containers. Green, roll-out yard waste containers are available for purchase through City Hall. Call 828-757-2154 for pricing and availability.

5. I don’t have a green cart for yard waste. Can I still bag my grass and clippings and put it in the garbage cart or leave it on the ground?

No. Staff will only collect yard waste that is loose and has been put in an approved yard waste cart.

Residents who produce a small amount of yard waste and clippings are encouraged to compost those clippings or find another way to dispose of the waste.

Customers who have an old, green cart from the City, can use that cart for loose yard waste.

If residents produce enough yard waste on a regular basis as to merit the use of a yard waste cart, we encourage them to buy a green, yard waste cart from the City. Residents who want to purchase a different cart for yard waste must call Public Works to confirm that their cart will work with the City’s yard waste collection truck. If a cart is not compatible with the City truck, staff will not collect the yard waste.

Of course, you don’t have to use a yard waste cart for tree limbs. The City will collect brush/limb piles that do not exceed six feet in length or five feet in height. Tree limbs must not exceed four inches in diameter.

6. When is bulk pickup?

Residents can request one free bulk pickup per month. Please place your bulk items for collection before making a request. Do not place items in the street or block sidewalks. Small, loose items must be bagged. Large items such as mattresses do not need to be bagged. Staff will collect bulk garbage as soon as possible, but your items may not be collected until the next Wednesday, which is the bulk item collection day.

Residents can request more bulk pickups, but extra pickups cost $25.00 each.

Visit the City website at https://www.cityoflenoir.com/bulkpickup to request a bulk pickup.

7. Will the city pick up my old washing machine and dryer?

The City offers white goods pick up for $25 for the first item and $15 for each additional white good item in a single pickup. Click here to read more about White Good pickup.

8. What happened to Trash Bash?

The two annual Trash Bash events were replaced by the one, free monthly bulk pickup provided to all sanitation customers. Now, residents get 12 free pickups spread throughout the year rather than two. Click here to read more about bulk pickup.

9. I’m remodeling or doing some construction. Does the city provide dumpsters for construction debris?

Yes. The City will lease and deliver a roll-off dumpster for the collection of acceptable refuse to a sanitation account holder for a period not to exceed two weeks at a rate specified on the City’s fee schedule. The cost is $50.00 (flat fee) plus $5.00 per day and all landfill tipping fees after dumpster has been collected and dumped. Rental periods may not exceed two weeks.

Call Public Works at 828-757-2154 for more information and to request a roll-off dumpster.

10. Still have a question?

If you can’t find an answer to your question or need more information, call 828-757-2154.

11. When is leaf collection?

The City of Lenoir offers curbside loose leaf pickup each year between October and January. This service is provided at no additional cost to residents. Residents should rake leaves into piles behind the curb or ditch line, and remove all bricks, rocks, sticks, or glass. Such items may cause personal injury to employees and damage equipment. 

Leaf accumulations at any other time should be put in your green roll out containers (specifically for yard debris) and placed near the front or side street property line to be collected on Wednesdays.

12. Do you pickup Christmas Trees?

Yes. The City of Lenoir offers curb side Christmas tree pickup starting the first business day after Jan. 1 and running for at least five business days. Please place trees behind the curb or ditch line, so as not to impede pedestrian or vehicle movement.

13. Where can I recycle?

The City of Lenoir Recycling Center is located on Pennton Avenue. The center accepts common recyclables from city of Lenoir residents only. Rear view mirror hangers are available at the recycling center or at the front desk on the first floor of City Hall.

Click here to visit the Recycling Center page.